Management & Operations
BestGen Telecommunication Sdn. Bhd. is managed by a professional leadership team supported by specialized departments ensuring seamless regional operations and strategic growth.
Following the foundation established by the late Mr. Low Han Pial, BestGen continues to be managed by its current leadership team, with a focus on operational continuity, regional execution, staff coordination, dealer support, and corporate governance. The current management remains committed to maintaining BestGen’s role as a reliable telecommunications distribution and regional operations partner.
Our Foundation
The late Mr. Low Han Pial
Founder
BestGen Telecommunication Sdn. Bhd., formerly known as Best DG Distributors Sdn. Bhd., is a Malaysian telecommunications distribution and regional operations company headquartered in Butterworth, Penang. The company traces its business roots to 1998, when the late Mr. Low Han Pial began telecommunications operations as a Mutiara Telecom dealer in Butterworth. Through consistent sales performance, operational reliability, and long-term commitment to dealer support, the business was recognised as Penang’s first Digi Specialised Store in 2001. In 2005, the business was incorporated as Best DG Distributors Sdn. Bhd. and appointed as an official Digi distribution partner for the Upper Northern Region. Over the years, the company expanded its distribution and dealer support activities across Penang, Kedah, Perlis and Perak. In 2024, following CelcomDigi’s Cluster Development Partner model, the company was appointed to support the Northern Region and rebranded as BestGen Telecommunication Sdn. Bhd. to reflect its broader operational role and future direction. Today, BestGen continues to support regional telecommunications distribution, dealer network coordination, stock fulfilment, merchandising, field execution, manpower coordination, and business operations across Northern Malaysia.
Strategic Departments
- Operations & Logistics
- Administration & Finance
- Human Resources
- Field Execution
Regional Hubs
Butterworth, Georgetown, Alor Setar, Ipoh, Taiping, and Teluk Intan.
Current Management
BestGen Telecommunication Sdn. Bhd., formerly known as Best DG Distributors Sdn. Bhd., is a Malaysian telecommunications distribution and regional operations company headquartered in Butterworth, Penang.
The company traces its business roots to 1998, when the late Mr. Low Han Pial began telecommunications operations as a Mutiara Telecom dealer in Butterworth. Through consistent sales performance, operational reliability, and long-term commitment to dealer support, the business was recognised as Penang’s first Digi Specialised Store in 2001.
In 2005, the business was incorporated as Best DG Distributors Sdn. Bhd. and appointed as an official Digi distribution partner for the Upper Northern Region. Over the years, the company expanded its distribution and dealer support activities across Penang, Kedah, Perlis and Perak.
In 2024, following CelcomDigi’s new Cluster Development Partner model, the company was appointed as the Northern Region Cluster Development Partner and rebranded as BestGen Telecommunication Sdn. Bhd. to reflect its broader operational role and future direction.
Today, BestGen continues to support regional telecommunications distribution, dealer network coordination, stock fulfilment, merchandising, field execution, and business operations across Northern Malaysia. The company remains guided by the founder’s values of reliability, discipline, operational commitment, and long-term partnership.
Current Management & Continuity
Following the foundation established by the late Mr. Low Han Pial, BestGen continues to be managed by its current leadership team, with a focus on operational continuity, regional execution, staff coordination, dealer support, and corporate governance. The current management remains committed to maintaining BestGen’s role as a reliable telecommunications distribution and regional operations partner.
Low Jin Herng
Director / Human Resource & Operations
Low Jin Herng is a Director of BestGen Telecommunication Sdn. Bhd., supporting human resource coordination and operational management across the company’s regional telecommunications distribution activities. His role includes staff coordination, work scheduling, and coordination with operations, warehouse, and dispatch teams.
Madam Ooi Bee Hoon
Director, Strategic Projects
Madam Ooi is a Director at BestGen Telecommunication Sdn. Bhd, focusing on strategic project execution and regional partnership development within the Northern Region Cluster. Her role is integral to maintaining the continuity of regional execution.
Tan Chai Sian
Head of Sales Performance & Allocation
Tan Chai Sian oversees regional sales performance, KPI monitoring and sales allocation across BestGen’s operational network. He coordinates sales targets and evaluates performance outcomes.