Dealer Servicing
Comprehensive technical support and maintenance for all dealer networks, ensuring consistent service quality and operational reliability.
Stock Fulfilment
Strategic inventory management and rapid distribution of telecommunications equipment to meet regional demand across all clusters.
Logistics
Optimized delivery routing and ground execution for efficient equipment deployment and POSM installation services.
Merchandising
Strategic visual merchandising support and promotional materials to enhance dealer brand presence and customer engagement.
Sales Support
Providing sales teams with technical documentation and market intelligence to drive informed decision-making and growth.
Payment Verification
Secure verification and reconciliation processes for all financial transactions and dealer onboarding activities.
Elevating Distributive Efficiency through Specialized Operational Infrastructure. BestGen supports regional operations across 72 clusters and more than 3,000 telecommunications touchpoints across Penang, Perak, Kedah and Perlis.
Regional Operations & Sales Execution
POSM Installation & Ground Execution
Managing dealer acquisition, replenishment cycles, operational support, and performance coordination for more than 1,000 dealers and resellers across CelcomDigi touchpoints in Penang, Perak, Kedah and Perlis.
Expert teams manage the regional setup and maintenance of Point of Sale assets while ensuring high-quality field activation. We streamline partner integration and refine localized service delivery across our network.
Stock Fulfilment & Audit
Our team maintains rigorous product verification and display standards. By collaborating with distribution centers, we ensure reliable inventory tracking and the constant availability of products for every local hub.
72 Clusters
Managed across Penang, Perak, Kedah, and Perlis.
21 Clusters
Expanded coverage from 2020 onwards.
12 Clusters
Initial regional management base.